Our History
In 2003, Acute Kids became the first urgent care facility in the Dallas area dedicated specifically to the needs of children. Unique among local urgent care centers, we see only pediatric patients, we are staffed exclusively by pediatric specialists, we are open evenings and weekends, and we work with local pediatricians instead of competing with them. Customer service, efficiency, and comfort of the child and family are all priorities in our system.The results have been gratifying. Over one hundred eighty thousand children have been seen since we opened with an average door-to-door time of about 30 minutes. Wait times to see a physician have rarely exceeded 30 minutes, and customer satisfaction is over 98%. Due to demand from parents and pediatricians, additional clinics were opened in Plano in 2005, McKinney in 2006, Flower Mound in 2007, and Allen in 2008.
Acute Kids is honored to have been recognized by numerous entities in the last few years. In 2007, Acute Kids won the Best of Frisco, sponsored by Frisco Style Magazine and the Celebration of Enterprise Award sponsored by Inside Collin County Business. The Celebration of Enterprise honors successful companies that have made a significant contribution to the community of Collin County. In 2008, Acute Kids was named one of the Best Places to Work in Dallas by the Dallas Business Journal. Also in 2008, one of our nurses, Christie Hutchinson, was named a Health Care Hero by the Dallas Business Journal for her work with children through Acute Kids. In 2009, Acute Kids was recognized by the Dallas Business Journal as a Health Care Hero for our work with My Friend's House, a nonprofit organization that helps children in protective custody. Acute Kids was also named one of the Best Places to Work by the Dallas Business Journal. Acute Kids was a finalist for the Best of Business Award from the Frisco Chamber of Commerce, Best of Business by Frisco Style, and the Celebration of Enterprise Award. Finally, Acute Kids was voted the Best Pediatric Urgent Care Center in the Reader's Choice Awards with the McKinney Gazette.
Acute Kids has established a new standard for pediatric urgent care in the Dallas area. Every patient encounter is a chance for us to display our efficiency and high customer service standards. We currently have 22 physicians and 78 staff dedicated to caring for your child.
Acute Kids has established a new standard for pediatric urgent care in the Dallas area. Every patient encounter is a chance for us to display our efficiency and high customer service standards. We currently have 22 physicians and 78 staff dedicated to caring for your child.