The Acute Kids Administrative Office is staffed from 8:30 am to 4 pm on weekdays and can be reached at 214-705-1155. Our staff includes billing specialists and nurses that are able to help with questions regarding your child's care, lab results, school excuse notes, follow up or billing concerns. The office is located at the southeast corner of Hillcrest and Lebanon in Frisco.
4500 Hillcrest, Suite 130, Frisco TX 75035. Office fax 214-705-1095
If you need to contact us from 4pm-11pm on weekdays or noon-8pm on weekends, please call the nearest Acute Kids clinic. The contact information for each clinic is at the bottom of the page. The clinics will be able to help you with any questions regarding your child's care, but are unable to answer specific billing questions. All billing questions need to be addressed by one of our billing specialists during regular daytime hours on our secure system.
If you would prefer to email our office, please send it to MakeItBetter@AcuteKidsCare.com. All emails will be distributed to the correct personnel, and all will be personally answered by a member of our staff. Feel free to send emails with questions, concerns or compliments about any aspect of your visit.
If you are a medical professional and urgently need to reach us after hours, please call 214-226-1282.
Frisco3401 Preston RoadSuite 11Frisco, Texas 75034214-618-3920Fax-214-618-3921Southwest corner of Preston and Warren Parkway |
McKinney8080 Highway 121Suite 110McKinney, Texas 75070972-727-3800Fax – 972-727-3801North side of 121 between Custer and Alma in the Craig Ranch Surgery Center |
Plano3305 Dallas ParkwaySuite 345Plano, Texas 75093972-300-4200Fax-972-300-4201Northwest corner of Parker and the Tollway, in the Kroger Shopping Center, between Hallmark and Radio Shack |
Flower Mound2701 Cross TimbersSuite 232Flower Mound, Texas 75028469-549-0300Fax – 469-549-0302Southwest corner of Cross Timbers and Long Prairie |
Allen109 Central ExpresswaySuite 509Allen, Texas 75013972-359-6900Fax – 972-359-6902Northwest corner of McDermott and I-75, in the Hobby Lobby Shopping Center |
Administrative OfficesHours - Mon - Fri 8:30a-4:00p4500 Hillcrest Rd, Suite 130Frisco, Texas 75035Phone - 214-705-1155Fax – 214-705-1095Located at the SE corner of Hillcrest Road and Lebanon in Frisco |
Weekdays 4:30pm-11pm Weekends Noon-8pm